DOE Student Account Set up Instructions for Remote learning

Dear Parents/Guardians,

The Department of education has created student accounts for every single New York City public school student so students can stay connected and continue their learning remotely. The account gives students access to Google Classroom and Microsoft Office 365.

Information and Assistance visit

Please follow the DOE Student Account Set Up Instructions below to get started.

Set up an account so you can join Google Classroom and begin online instruction on Monday, March 23.

 Find Your Student Account ID and Password

To retrieve your account ID and password:

  1. Go to Student Account Self Service   (
  2. Enter your 9-digit Student ID number. (You can find your Student ID number on a report card, or in your NYCSA account, contact your teacher on Dojo or  Ms. Deise Kowalski Parent Coordinator at
  3. Enter your birthday.
  4. Click Continue.
  5. If the information you enter matches your student record, your username will be displayed. 
  6. Your student ID is your username followed by For example, if your username is JaneD, your student account ID is

Access Google Classroom

To access Google Classroom:

  1. Go to
  2. Enter your DOE student email address.
  3. Click Next.
  4. Enter your DOE student username (the part before the @)
  5. Enter your password.
  6. Click Next.
  7. If the username and password entered are correct, you will be signed-in successfully.

Access Office 365

To access Microsoft Office 365:

Go to

  1. Click the account ending in or enter your DOE student email and click next.
  2. Enter your DOE student username (the part before the @)
  3. Enter your password.
  4. Click Next.
  5. If the username and password entered are correct, you will be signed-in successfully

2020 Parent Guide to Google Classroom

Remote Learning Tip: Did you know that students can use X-box and Playstation to access remote learning?

They can! Families can use almost any internet-enabled electronic device to access Google Classroom including a smartphone 

check out the parent guide to google Classroom 2020-Parents-Guide-to-Google-Classroom 1.pdf


Other at Home Resources

While you’re at home with your children, here are some resources to help them stay active and engaged:

DOE Remote Learning Device UPDATE 3-23-2020

DOE  Ipads request and deliveries Update 3-23-2020:

The week of March 23, 2020 the first shipment of 25,000 iPads will make their way to homes across New York City. Students in temporary housing will be the first to receive iPads. They will be delivered in bulk to shelters and foster care centers. A point person is on standby at these locations to receive the shipments and distribute the iPads. We are working with:

  • Department of Homeless Services
  • Human Resources Administration
  • Department of Youth and Community Development

These agencies are helping to reach children in temporary housing, in youth or emergency shelters, and children in foster care so that the students will receive a web enabled iPad delivered to their doorstep through FedEx.

Individual deliveries will be made to all other recipients.

Individual Deliveries

The DOE is contracting with FedEx to deliver iPads directly to students. Your iPad will be shipped to the address you entered on the request form.

If you have already filled out the request form, you will receive a text message or email making sure you have completed the Student Device Loan Agreement. Please complete the agreement when you request a device as your device cannot be shipped unless you have signed the agreement.

Please make sure someone is at the address to accept the delivery, as FedEx will not leave packages unattended. Also, FedEx carriers will adhere to social distancing rules.


To support remote learning, the DOE is lending internet-enabled iPads starting next week. To request a device for a NYC student in your family, fill out the Request Form or call 718-935-5100 (press 5).


  • They will give priority to students most in need
  • Devices are granted on a temporary basis and will need to be returned later
  • There's a limit of one device per student

Internet options for families

There are several options for free internet access, as follows: 

  • AlticeUSA is providing free internet service for all students for 60 days. Please call 866-200-9522 to enroll. 
  • Comcast - Comcast is offering an internet essentials package for free. To sign up for a free internet essentials package for 60 days, applicants can simply visit The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish. 
  • Spectrum - Spectrum is offering free internet access for students. Beginning March 16, Spectrum is offering free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395. 
  • Charter - Charter is offering free internet for 2 months. 1 (877) 906-9121
  • AT&T - AT&T COVID-19 response. AT&T will offer open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families. 
  • Verizon - Verizon does not have special offers, but is following the FCC agreement. 
  • Sprint - Sprint is following the FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot spots for 60 days at no extra charge. 
  • T-Mobile - T-Mobile is following the FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge. 

Virtual Events for Children

Even though in-person events are canceled across NYC through the end of March, some organizations are offering virtual events that you can join online. Check out Events on Growing Up NYC for virtual storytimes, teen writing workshops, and more.



Bedtime Math - Free App.

Your kids won’t believe how cool math can be with Bedtime Math!

Enjoy a new story together every day in the free app – download it here: your toes into some surprising math with the Bedtime Math app! It delivers a new story for you to enjoy with your family daily. Get the app free 

Math Parent Engagement Program  

A Fun, free app for IPads, iPhones or Android devices.

Quick, wacky family math.
Dinnertime. Bathtime. Any time. 

A wacky new problem each day!

Three levels of math(ages 3-9)–Answers provided–No log-ins, no scores

1-Download app-Free here 
-iPhone/iPad or Android

2-Select language:

3-Select Community Edition 

4-Enter special code: NYC

5-Parents will select their District and School (District 14, PS 34 Oliver H. Perry)

6- You’re in!

NYC Schools Account

 NYC Schools Account 

You play an important role in your child's academic success. Our goal is to give you the information you need to be an informed and active partner in your child's education. We invite you to set up your NYC Schools Account, a is a web-based application that provides a new way for you to view your child's academic and biographic information in one of ten languages on a computer, phone or tablet. 

In the account, you can see a child’s:
 Attendance
 Grades
 Assessments (test scores)
 Health information (Fitnessgram)
 Schedule
 Guardians
 Enrollment history 

*You can now invite other adults who are associated with your child's school record to have their own account.*
You can invite relatives, the babysitter, a neighbor, or tutor, or a parent who lives in a different place, or anyone
else who you feel is important to share your child’s information with. However, as some of this information is
kept private by schools, we ask you to consider carefully whom you will invite. You control how much or how
little information you want to share with them. For more information: NYCSAParentFlyer_2017.pdf 

Parents and Legal Guardians are welcome to visit your parent coordinator at the school to sign up or if you have any questions regarding registering for NYC Schools Account. 


Home and School Connection Newsletter: 

 February 2020.pdf 

January 2020.pdf 



  The Morning Bell Official NYC DOE Blog for the Department of Education 

Featuring news, tips, and programs at work in City schools, The Morning Bell keeps readers up-to-date about the exciting things happening inside our classrooms every day. Bookmark The Morning Bell today on your computer and mobile browser, and subscribe to receive email updates with each new post.

 Stay up-to-date with the latest and greatest news from City public schools with the DOE’s official blog, The Morning Bell.

Mental Health Support New Yorkers

Mental Health Support New Yorkers Can Access While Staying Home

An infectious illness outbreak can be stressful for you and your loved ones. To reduce your stress and help manage the situation, try to remain positive, remind yourself of your strengths, connect with friends and loved ones, and use healthy coping skills.  All New Yorkers have access to high-quality mental health services available by phone or online while you stay at home. 

Valuable resources are available to help you find the support you may need in the ThriveNYC's guide link ThriveNYC’s new guide.  You can find support provided by City Agencies and partners.  There is support for Aging New Yorkers, Veterans, Students, and Young People, Parents, and Caregivers, City Government Employees, People With Disabilities and more.


If your symptoms of stress become overwhelming, reach out for support and help. You can contact NYC Well, a confidential 24/7 helpline, staffed by trained counselors. They can provide brief counseling and referrals to care in over 200 languages.


Emotional Support for Children

If you’re worried about how your child is dealing with the stress of COVID-19, see the Centers for Disease Control and Prevention (CDC) guidelines on managing stress and anxiety